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Supply Chain Improvement during the Recession

The Wall Street Journal has an interesting article today about a major overhaul of the distribution system at Whirlpool. (“Whirlpool Cleans Up Its Delivery Act”, WSJ, Sep 23rd). The article describes...

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Ikea: Why is it so bad at delivery?

A Slate article asks a very simple question: “Ikea is so good at so many things. Why is it so bad at delivery?” The author tells the story of an item that was purchased from Ikea and was supposed to be...

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Third-party food delivery and arbitrage

A short follow up on Gad’s post from earlier this week on Uber’s interest in Grubhub. There’s a blogpost on The Margins about pizza arbitrage via Doordash (Doordash and Pizza Arbitrage, May 17) that...

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